Rules and Regulations

Resident Orientation Policy & Procedure

Policy: All new residents entering MCR Recovery Housing must complete their orientation prior to moving into the residence. A copy of the resident orientation handbook will be kept in each unit.

Procedure: The following is the procedure for new resident orientation:

  1. The resident must pass a UA and BA prior to starting the intake process.
  2. The resident must pay the initial week’s fee and administration fee.
  3. The staff member conducting the intake process must go over the resident’s orientation handbook and have the resident initial each page, stating that they understand everything outlined in it.
  4. The staff member should inform the resident about consequences for breaking house rules.
  5. The staff member should acquire the resident’s emergency contact information and note it accordingly.
  6. The staff member conducting the intake process should give the resident all staff contact information.
  7. The staff member should provide the resident with the house address that they will be staying in as well as the house manager’s name and phone number.
  8. The staff member should provide the resident with where to view the residence’s guidelines.
  9. The staff member should inform the resident on fire safety.
  10. The staff member should inform the resident of their rights and responsibilities.
  11. The staff member should inform the resident on why they could be discharged.
  12. The staff member should inform the resident about prohibited items.
  13. The staff member should inform the resident on MCR Recovery grievance policy and procedure and how to file a grievance if needed.
  14. The staff member should inform the resident about the MCR Recovery or relapse policy.
  15. The staff member should inform the resident of the good neighbor practices.
  16. The staff member should obtain the resident's phone number and pass it along to all parties that require it.
  17. The staff member should help the resident become familiar with his new living arrangements and provide them with clean linens.
  18. The staff member should introduce the resident to other residents and try to make them feel as welcome as possible.

  19. The staff member should instruct the resident on where Narcan is kept as well as the first aid kit.